File a Vehicle Safety Complaint

Your Complaint is Important

LET'S GET STARTED!

COMPLETE this 5-step form -- it takes about 5 minutes, and have the following information handy:

Email Address -- To file a complaint without one or for other assistance, please call the Vehicle Safety Hotline (Toll-Free: 1-888-327-4236 / Hearing Impaired (TTY): 1-800-424-9153).
Your VIN
What's this?
The VIN (vehicle identification number) is a unique number assigned to a vehicle. On cars and light trucks made in 1981 or after, it is 17 characters. You can locate your VIN on:
- The driver's side of the dashboard (where the dashboard meets the windshield)
- The inside of the driver's door, on the door post (where it latches)
- Your insurance card
- Your vehicle title and registration
Close
Make
Model
Year of your vehicle

Any documentation you have related to your complaint, such as photos or a police report

Complaints involving Takata inflators: Please type "Takata Recall" at the beginning of your complaint description on Step 3 of this form.
ALL complaints are reviewed.
Some complaints may lead to an investigation.
Some investigations lead to recalls.

Note: The review and investigation process MAY take a long time, but don't worry--you will be notified if there is a recall.

Paperwork Reduction Act Burden Statement: A Federal agency may not conduct or sponsor, and a person is not required to respond to, nor shall a person be subject to a penalty for failure to comply with, a collection of information subject to the requirements of the Paperwork Reduction Act

All the information that you submit to NHTSA will be transmitted using a secure mechanism.

Your Complaint is Important

LET'S GET STARTED!

Vehicle Information

Affected Parts

Incident Information

Incident Information (continued)

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