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This web page will be unavailable due to maintenance on Sunday October 23, 2016. Please use NHTSA'S VIN Lookup tool at to find open recalls for your vehicle. We apologize for this inconvenience.

File a Vehicle Safety Complaint

Form Approved: OMB No. 2127-0008; Expires 05/31/2018

Your Complaint is Important


COMPLETE this 5-step form -- it takes about 5 minutes, and have the following information handy:

  • Email Address -- To file a complaint without one or for other assistance, please call the Vehicle Safety Hotline (Toll-Free: 1-888-327-4236 / Hearing Impaired (TTY): 1-800-424-9153).
  • Your VIN
    What's this?
  • Make
  • Model
  • Year of your vehicle
  • Any documentation you have related to your complaint, such as photos or a police report
  • Complaints involving Takata inflators: Please type "Takata Recall" at the beginning of your complaint description on Step 3 of this form.
  • ALL complaints are reviewed.
  • Some complaints may lead to an investigation.
  • Some investigations lead to recalls.

Note: The review and investigation process MAY take a long time, but don't worry--you will be notified if there is a recall.

Paperwork Reduction Act Burden Statement: A Federal agency may not conduct or sponsor, and a person is not required to respond to, nor shall a person be subject to a penalty for failure to comply with, a collection of information subject to the requirements of the Paperwork Reduction Act
All the information that you submit to NHTSA will be transmitted using a secure mechanism.