Office of Defects Investigation (ODI)
Safety Complaints
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Contact ODI
- (888) 327-4236
- TTY: (800) 424-9153

A safety complaint is a record of a problem experienced by a consumer that is due to a defect in the performance, construction, a component, or material of their motor vehicle or motor vehicle equipment.

In order to contact you if clarification of the information you entered is necessary. Please see our Privacy Policy in the footer at the bottom of the page.

U.S. DOT Tire Identification Number
NOTE: Although you can complete the complaint process without entering a U.S. DOT Tire Identification Number, this information is very important to us.

The Tire Identification Number has the following characteristics:

"DOT" indicates that the tire meets all federal standards.
The first two characters after "DOT" indicate the plant code where the tire was manufactured.
The last four numbers give the week and year the tire was produced. ("1202" indicates the twelfth week of 2002.)
The remaining characters are for the manufacturer's use.

This information is used to contact consumers if a tire defect requires a recall.

If you are having trouble entering the DOT Tire Identification Number, please call the Hotline at (888) 327-4236 or select the Contact ODI link on the left so we can assist you.

The information you provide will be used to identify potential safety-related defects or determine the adequacy of existing safety recalls. We do not share your personal information with the general public. We may share your information with the applicable vehicle manufacturer during an investigation or recall in accordance with the routine uses described in the agency’s Privacy Act notice. See 49 FR 53971 (Sept. 3, 2004).

File A Safety Complaint

You cannot start the complaint process from this point.

Please click here to initiate the complaint process.