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Search Results   Report Date : November 21, 2009 at 10:08 PM NHTSA Campaign ID number : 99V213000 Vehicle Make / Model:     Model Year(s):      CHRYSLER / TOWN AND COUNTRY     1991 1993-1994      DODGE / CARAVAN     1991 1993-1994      DODGE / GRAND CARAVAN     1991 1993-1994      PLYMOUTH / GRAND VOYAGER     1991 1993-1994      PLYMOUTH / VOYAGER     1991 1993-1994 Manufacturer: DAIMLERCHRYSLER CORPORATION Mfr's Report Date: AUG 25, 1999 NHTSA CAMPAIGN ID Number: 99V213000 RQ99004 NHTSA Action Number: RQ99004 Component: STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS Potential Number of Units Affected: 1318189 Summary: VEHICLE DESCRIPTION: MINI VANS. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL. Consequence: PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY. Remedy: DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED. Notes: OWNER NOTIFICATION BEGAN DURING AUGUST 1999. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHRYSLER AT 1-800-992-1997. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-327-4236. Check to Request Research. Submit below.