This Search requires JavaScript to be enabled. If you cannot enable JavaScript or are having trouble completing this search, contact ODI at (888) 327-4236. Recall Results : ODI - Office of Defects Investigation
safercar.gov homepage NHTSA homepage
Safety Ratings Defects & Recalls Safe Driving Information Resources

 

Defects and Recalls

Recalls - Search Results

Navigate:   ODI Home   »   Recalls   »  Search »  Results List

 
  Search Results  
Vehicle Make / Model:     Model Year(s):
     FORD / TAURUS     1999-2001
     MERCURY / SABLE     1999-2001
Manufacturer: FORD MOTOR COMPANY Mfr's Report Date: JUL 06, 2004
NHTSA CAMPAIGN ID Number: 04V332000 NHTSA Action Number: PE04044
Component: SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Potential Number of Units Affected: 899060
Summary:
 ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, THE FRONT COIL SPRINGS COULD FRACTURE DUE TO CORROSION ASSOCIATED WITH SALT USED ON THE ROADWAYS DURING THE WINTER. A FRACTURED SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
Consequence:
 IF THIS OCCURS, THE TIRE MAY RUPTURE RESULTING IN A RAPID AIR LOSS, WHICH COULD RESULT IN A CRASH.
Remedy:
 DEALERS WILL INSTALL PROTECTIVE SPRING SHIELDS. IN ADDITION, FORD IS EXTENDING THE WARRANTY COVERAGE OF THE FRONT COIL SPRINGS IN ALL OTHER STATES, FOR FRACTURE ONLY, UP TO 10 YEARS OF SERVICE OR 150,000 MILES, WHICHEVER OCCURS FIRST. IF THE VEHICLE HAS ALREADY ACCUMULATED MORE THAN 150,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2005. IF EITHER FRONT COIL SPRING FRACTURES, DEALERS WILL REPLACE BOTH FRONT SPRINGS AT NO CHARGE TO THE OWNER. AN INTERIM NOTICE WAS SENT TO OWNERS ON AUGUST 2, 2004. PARTS ARE NOW AVAILABLE FOR THE 2000-2001 MY VEHICLES AND OWNERS WERE SENT A LETTER ON JANUARY 10, 2005, ADVISING THEM TO BRING IN THEIR VEHICLES FOR REPAIR PARTS ARE EXPECTED TO BE AVAILABLE FOR THE 1999 MY VEHICLES BY THE END OF FEBRUARY 2005 AND OWNERS OF THESE VEHICLES WILL BE NOTIFIED THEN. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Notes:
 FORD RECALL NO. 04S17. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

 
 

 

dot logo USA Government Made Easy  111 RSS | Web Policies & Notices | Terms of Use | FOIA | Privacy Policy | Cookie Policy | Accessibility | E-mail NHTSA