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Report Date :
November 21, 2009 at
10:17 AM
NHTSA Campaign ID number :
02V293000
Vehicle Make / Model:
Model Year(s):
CHRYSLER / TOWN AND COUNTRY
1996-1998
DODGE / CARAVAN
1996-1998
DODGE / GRAND CARAVAN
1996-1998
PLYMOUTH / GRAND VOYAGER
1996-1998
PLYMOUTH / VOYAGER
1996-1998
Manufacturer:
DAIMLERCHRYSLER CORPORATION
Mfr's Report Date:
NOV 04, 2002
NHTSA CAMPAIGN ID Number:
02V293000
PE00032,EA01007
NHTSA Action Number:
2 Investigations found
(View)
Component:
AIR BAGS:FRONTAL
Potential Number of Units Affected:
1500521
Summary:
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence:
THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy:
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Notes:
ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
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