Safety Ratings
Defects & Recalls
Safe Driving Information
Resources
Office of Defects Investigation (ODI)
Safety Complaints
File a Complaint
online or by phone
Search Complaints
Defect Investigations
Safety Recalls
Service Bulletins
Downloads
Foreign Campaigns
EWR Information
Sitemap
Contact ODI
(888) 327-4236
TTY:
(800) 424-9153
A safety complaint is a record of a problem experienced by a consumer that is due to a defect in the performance, construction, a component, or material of their motor vehicle or motor vehicle equipment.
Recalls - Search Results
Navigate:
ODI Home
»
Recalls
»
Search
»
Results List
Search Results
Report Date :
February 9, 2010 at
09:46 PM
NHTSA Campaign ID number :
02V072000
Vehicle Make / Model:
Model Year(s):
FORD / WINDSTAR
2000-2001
Manufacturer:
FORD MOTOR COMPANY
Mfr's Report Date:
MAR 06, 2002
NHTSA CAMPAIGN ID Number:
02V072000
N/A
NHTSA Action Number:
N/A
Component:
TRAILER HITCHES
Potential Number of Units Affected:
417037
Summary:
IN SOME MINIVANS, WATER AND OTHER CONTAMINANTS (DIRT, SALT, ETC.) CAN ENTER INTO THE RIGHT REAR PASSENGER COMPARTMENT DUE TO A MISSING BODY SEALER.
Consequence:
THIS COULD CAUSE A SHORT CIRCUIT IN THE ELECTRICAL CONNECTOR AT THE REAR WIRE HARNESS. A SHORT CIRCUIT CAN LEAD TO MALFUNCTIONS OF THE REAR LIGHTING SYSTEM, REVERSE PARK-AID SYSTEM, OR TRAILER TOW ELECTRICAL SYSTEM. A SUSTAINED SHORT CIRCUIT CAN RESULT IN MELTED CONNECTORS AND POTENTIALLY LEAD TO A FIRE.
Remedy:
DEALERS WILL INSPECT THE ELECTRICAL CONNECTOR AND SURROUNDING AREA FOR ABSENCE OF BODY SEALING AND CORROSION. IF CORROSION IS PRESENT, DEALERS WILL SERVICE THE BODY GAPS, REPAIR CORRODED CONNECTORS, AND APPLY A PROTECTIVE PATCH TO THE CONNECTOR ASSEMBLY AND BODY HOLE. IF CORROSION IS NOT PRESENT BUT THE BODY SEALER IS MISSING, DEALERS WILL SERVICE THE BODY GAPS AND APPLY A PROTECTIVE PATCH TO THE CONNECTOR ASSEMBLY AND BODY HOLE. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Notes:
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Check to Request Research. Submit below.
111
RSS
|
Web Policies & Notices
|
Terms of Use
|
FOIA
|
Privacy Policy
|
Cookie Policy
|
Accessibility
|
E-mail NHTSA