Safety Ratings
Defects & Recalls
Safe Driving Information
Resources
Office of Defects Investigation (ODI)
Safety Complaints
File a Complaint
online or by phone
Search Complaints
Defect Investigations
Safety Recalls
Service Bulletins
Downloads
Foreign Campaigns
EWR Information
Sitemap
Contact ODI
(888) 327-4236
TTY:
(800) 424-9153
A safety complaint is a record of a problem experienced by a consumer that is due to a defect in the performance, construction, a component, or material of their motor vehicle or motor vehicle equipment.
Defect Investigations - Search Results
Navigate:
ODI Home
»
Defect Investigations
»
Search
»
Results List
Search Results
Report Date :
February 9, 2010 at
08:48 PM
NHTSA Action Number :
PE99049
00V072000
NHTSA Action Number :
PE99049
NHTSA Recall Campaign Number :
00V072000
Make / Models :
Model/Build Years:
FORD / EXPLORER
1997-1999
MERCURY / MOUNTAINEER
1997-1999
Manufacturer :
FORD MOTOR COMPANY
Component :
VISIBILITY
Date Investigation Opened :
July 28, 1999
Date Investigation Closed :
April 24, 2000
Summary:
ODI has received 35 complaints alleging malfunction of the windshield wipers on certain 1997-1999 Ford Explorers and Mercury Mountaineers. The complainants allege that the wiper system is prone to erratic operation including failure to operate consistently during precipitiation as well as inadvertent operation when the control switch is disengaged. Of the 35 complaints received,11 allege that the wipers stopped sweeping the windshield without warning, 16 allege inadvertent operation, and 8 allege to have experience both conditions. Wipers are a critical automotive safety system without which a vehicle operator is unable to adequately see the road surface and other vehicles during precipitation. This inability to see could result in a crash. A Preliminary Evaluation is warranted to invetigate the alleged problem.
Check to Request Research. Submit below.
111
RSS
|
Web Policies & Notices
|
Terms of Use
|
FOIA
|
Privacy Policy
|
Cookie Policy
|
Accessibility
|
E-mail NHTSA