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Search Results   Report Date : February 9, 2010 at 11:19 PM NHTSA Action Number : PE09033 N/A NHTSA Action Number : PE09033 NHTSA Recall Campaign Number : N/A Make / Models :         Model/Build Years:          FORD / FREESTAR     2004-2005      MERCURY / MONTEREY     2004-2005 Manufacturer : FORD MOTOR COMPANY Component : POWER TRAIN:AUTOMATIC TRANSMISSION POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER Date Investigation Opened : July 15, 2009 Date Investigation Closed : November 17, 2009 Summary: ODI HAS RECEIVED 227 OWNER COMPLAINTS ALLEGING A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO AN INTERNAL TRANSMISSION FAILURE IN THE SUBJECT VEHICLES. OF THOSE COMPLAINTS, 124 CAN BE ATTRIBUTED TO THE TORQUE CONVERTER OUTPUT SHAFT SPLINES STRIPPING CAUSING A SUDDEN LOSS OF POWER TO THE DRIVETRAIN. THE REMAINING 103 COMPLAINTS EXPERIENCED A LOSS OF MOTIVE POWER BUT THE SPECIFIC INTERNAL FAILURE CAUSE WITHIN THE TRANSMISSION IS NOT KNOWN. ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA09-016) TO CONTINUE ITS ASSESSMENT OF THE SCOPE, FREQUENCY AND SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT. Check to Request Research. Submit below.