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Search Results   Report Date : November 22, 2009 at 05:56 AM NHTSA Action Number : PE04045 04V442000 NHTSA Action Number : PE04045 NHTSA Recall Campaign Number : 04V442000 Make / Models :         Model/Build Years:          FORD / EXPLORER     2002      FORD / EXPLORER SPORT     2002      FORD / MOUNTAINEER     2002 Manufacturer : FORD MOTOR COMPANY Component : STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS Date Investigation Opened : June 2, 2004 Date Investigation Closed : September 28, 2004 Summary: COMPLAINTS REPORT FAILURE OF THE REAR LIFTGATE GLASS SUPPORT WHILE THE OPERATOR IS OPENING OR CLOSING THE GLASS. THE FALLING GLASS CAN STRIKE THE OPERATOR OR BYSTANDER. THE INJURIES REPORTED ARE BRUISES TO THE HEAD, NECK OR BACK, CUTS TO THE FACE, ARM OR HAND. ON SEPTEMBER 9, 2004, FORD NOTIFIED THE AGENCY THAT IT WILL RECALL APPROXIMATELY 955,732 MY 2002 AND 2003 FORD EXPLORER AND MERCURY MOUNTAINEER VEHICLES TO REPLACE THE LIFTGATE GLASS STRUT BRACKETS AND/OR HINGES. SEE NHTSA RECALL 04V442 FOR DETAILS. THIS INVESTIGATION IS CLOSED. Check to Request Research. Submit below.