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Report Date :
November 22, 2009 at
06:13 PM
NHTSA Action Number :
EA07019
N/A
NHTSA Action Number :
EA07019
NHTSA Recall Campaign Number :
N/A
Make / Models :
Model/Build Years:
BUICK / TERRAZA
2005-2007
CHEVROLET / UPLANDER
2005-2007
CHEVROLET / VENTURE
2005
PONTIAC / MONTANA
2005
PONTIAC / MONTANA SV6
2005-2007
SATURN / RELAY
2005-2007
Manufacturer :
GENERAL MOTORS CORP.
Component :
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
STRUCTURE:BODY:DOOR
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Date Investigation Opened :
December 11, 2007
Date Investigation Closed :
February 23, 2009
Summary:
ODI EVALUATED GENERAL MOTORS' (GM) DATA, CONDUCTED CONSUMER INTERVIEWS, INSPECTED AND TESTED MY 2005-2007 GM MINIVANS WITH REGARD TO THE ALLEGED DEFECT OF A POWER SLIDING DOOR (PSD) OPENING WHILE THE VEHICLE IS OUT OF PARK. ODI IDENTIFIED A HIGH WARRANTY CLAIM RATE. HOWEVER, THESE CLAIMS ARE RELATED TO VARIOUS PROBLEMS ASSOCIATED WITH DOORS NOT PROPERLY OPENING OR CLOSING AND NOT SPECIFICALLY TO DOORS OPENING WHILE DRIVING. THE CONDITION OF THE PSD REVERSING DIRECTION DURING THE CLOSING SEQUENCE IS CONSISTENT WITH AN OBSTRUCTION OF THE DOOR, OR WITH IMPROPER ALIGNMENT OF THE DOOR, AND THIS IS ADDRESSED IN GM TECHNICAL SERVICE BULLETIN # 07-08-64-007 AND BULLETINS # 07-08-64-007A THROUGH D. ODI'S EVALUATION OF THE PSD SYSTEM NOTES NUMEROUS SAFEGUARDS TO PRECLUDE BOTH UNINTENTIONAL AND INTENTIONAL POWER OPENING OF THE PSD WHILE THE VEHICLE IS IN MOTION. A SAFETY-DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. [SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.]
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