A safety complaint is a record of a problem experienced by a consumer that is due to a defect in the performance, construction, a component, or material of their motor vehicle or motor vehicle equipment.
This database includes information received by
NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline.
This information may be used by NHTSA during the investigation process.
***
Please note that documents,
which are summarized on database searches, may be ordered from
NHTSA Technical Information Services. Fees are involved in providing these documents.
The following link describes
TIS Fees.
Also described is the TIS Reading Room, where visitors can view and/or copy documents and files.